Support
Support
Any questions? You don’t know how to install it? Don’t worry, we’re here to help you! We typically respond within 24-48 hours.
Please consider the user guide and FAQs (Frequently Asked Questions) before using the contact form below.
Please be aware that modified products will not be covered by warranty!
Documentation
Downloads
Cockpit Upgrade / Log data transfer software:
New EXP Modules need the most up-to-date Cockpit Software!
You may need to install the Microsoft Visual C++ 2008 Redistributable Package
Updates für EXP’s: Load Cockpit with one of the firmware versions below, connect your EXP on the IISI-Link of the Cockpit, switch it on and follow the instructions. When finished, load again the standard Cockpit software above.
Updates for EXP-RPM (V1.03): Minor bug fixes.
Updates for EXP-AVM (V1.02): Better filtering, more precise vario sounds, transmission of max. rise and sink rates (only with V1.11 Cockpit Software)
Support Form
Return address
Should you need to return items, please use the following address:
ESC GmbH
Matthias Isler
ch. des écureuils 16
CH-2054 Chézard-St-Martin
Switzerland
Customs declaration:
“Return defect items for repair”
Value 0€